CAPACITY DEVELOPMENT
Workshop 6 on “Government Innovation for Social Inclusion of Vulnerable Groups” during the United Nations Public Service Forum (24-25 June 2019, Baku, Azerbaijan)
June 27, 2019
Workshop 6 on “Government Innovation for Social Inclusion of Vulnerable Groups” during the United Nations Public Service Forum
(24-25 June 2019, Baku, Azerbaijan)
DPIDG, through its Project Office on Governance, organized the Workshop on “Government Innovation for Social Inclusion of Vulnerable Groups” with participants diversely represented from LDCs, SIDS, LLDCs and middle- and low-income countries. The theme of this workshop is highly relevant to pursuing the overarching principle of leaving no one behind in the context of SDG implementation. This workshop was structured with an aim to review different dimensions of promoting social inclusion of vulnerable groups.
Participants had comprehensive discussions on the challenges of identifying vulnerable groups due to complexity in defining vulnerabilities, which calls for high quality disaggregated data on vulnerable groups. This Workshop highlighted that gender is a cross-cutting issue and governments should always keep the gender issue at the core of public service delivery and social inclusion. Participants also discussed how to improve access to public service delivery and engagement of vulnerable groups with emphasis on the special needs of persons with disabilities and older persons.
The Workshop noted that new technologies, including IoT, AI and blockchain, have provided huge potential for government institutions to better serve and engage vulnerable groups. Participants urged that government officials improve their digital literacy and capacities in better leveraging new technologies while be mindful of protecting privacy and respecting dignity of vulnerable groups.
Participants agreed that it is important to create an enabling ecosystem for social inclusion. And governments, across all agencies, should work in close collaboration with private sector and civil society organizations which advocate the rights of vulnerable groups – through economic incentives such as tax break and promoting corporate social responsibilities.
The Workshop underscored the essential roles of local governments in promoting social inclusion of vulnerable groups and local government officials have to change their mindsets and improve their capacities including digital skills and innovate in government operations.
More importantly, the Workshop emphasized the importance of institutionalizing the inclusion of vulnerable groups in consultation and policy making process while ensuring such inclusion and engagement meaningful and effective.
Programme and Presentations
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Day 1: 24 June 2019
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14:30 – 15:00
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Opening Session
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14:30 – 14:40
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Keynotes Speech
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● H.E. Mr. Sahil Babayev, Minister of Labour and Social Protection of Population, Republic of Azerbaijan
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14:40 – 14:50
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Welcome Remarks
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● Mr. Chae Gun Chung, Head of United Nations Project Office on Governance (UNPOG), DPIDG/UN DESA
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14:50 – 15:00
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Introduction to the Theme
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● Mr. Keping Yao, Senior Governance and Public Administration Expert, UNPOG, DPIDG/UN DESA
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15:00 – 16:00
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Session 1: Identifying Vulnerable Groups
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Session Moderator:
● Ms. Lotte Nijland, Dealmaker at Team Regions, Ministry of the Interior and Kingdom Relations, Netherlands
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15:00 – 15:10
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Overall Presentation – Importance of/Challenges to Identifying Vulnerabilities
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● Mr. Keping Yao, Senior Governance and Public Administration Expert, UNPOG, DPIDG/UN DESA
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15:10 – 15:20
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Creating Nationwide Platform on Information to Identify the Poor in
Cambodia (ID Platform)
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● Mr. Poch Sovanndy, Deputy Director General of Planning, Ministry of Planning, Cambodia
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15:20 – 15:30
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Enhancing Visibility of the Marginalized Communities with GPS Technology -
Map Kibera Empowerment Project in Kenya
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● Mr. Joshua Ogure, Coordinator, Map Kibera Trust, Kenya
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15:30 – 15:40
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Identifying Groups in Real Poverty with Big Data
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● Mr. Lei Zheng, Professor, School of International Relations and Public Affairs, Fudan University
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15:40 – 16:00
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Discussion and Wrap-up by Moderator
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16:00 – 16:20
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Coffee break
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16:20 – 16:30
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Session 2: Improving Access to Public Service Delivery
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Moderator: Mr. Sunil Thawani, Fellow, American Society for Quality (ASQ); Member, Board of Directors, Dubai Quality Group
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16:20 – 16:30
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Overall Presentation on Improving Access of the Vulnerable Groups to Public Service Delivery
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● Ms. Mi Kyoung Park, Governance and Public Administration Officer, UNPOG, DPIDG/UN DESA
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16:30 – 16:40
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Enhancing Accessibility of Women to Public Service Delivery
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● Ms. Milana Rikanovic, Gender Specialist/Head of Office, UN Women Serbia
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16:40 – 16:50
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The Art of the Deal in the Social Domain
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● Ms. Lotte Nijland, Dealmaker at Team Regions, Ministry of the Interior and Kingdom Relations, Netherlands
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16:50 – 17:00
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2019 UNPSA Winner Case – Access to Expensive Medicines for the Poor & Vulnerable
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● Mr. Pascual Fidelio, Executive Director, Laboratory of Hemoderivatives, National University of Cordoba, Argentina
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17:00 – 17:30
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Discussion and Wrap-Up by Moderator
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Day 2: 25 June 2019
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10:50 – 11:00
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Recap of Day 1 by Workshop Rapporteur
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Workshop Rapporteur
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● Mr. Limon B. Rodriguez, Senior Economist, Accenture Research
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11:00 – 12:20
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Session 3: Enhancing Engagement of Vulnerable Groups in Decision-Making and Public Service Delivery
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Moderator: Ms. Katinka Weinberger, Chief, Environment & Development Policy Section, Environment and Development Division, UN ESCAP
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11:00 – 11:10
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Overall Presentation – Engagement of Vulnerable Groups for Decision-Making and Public Service Delivery
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• Ms. Katinka Weinberger, Chief, Environment and Development Policy Section, Environment and Development Division, UN ESCAP
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11:10 – 11:20
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Creating Accountable and Transparent Local Governments through Civic Technology
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• Mr. Nama R. Budhathoki, Executive Director, Kathmandu Living Labs
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11:20 – 11:30
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Innovative Approach to Participatory Decision-Making
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• Ms. Arifah Sharifuddin, Senior Manager, Sharing Economy Ecosystem Division, Malaysia Digital Economy Corporation
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11:30 – 11:40
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Engaging African Youth effectively in Decision-Making Processes and Public Service Delivery
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• Ms. Natalie Mukundane, Executive Chairperson, African Youth Commission
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11:40 – 12:20
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Discussion and Wrap-Up by Moderator
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12:20 – 12:30
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Session 4: Promoting Social Inclusion of Persons with Disabilities and Older Persons through Public Service Delivery
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Moderator: Mr. Louis Meuleman, Member of the UN Committee of Experts on Public Administration (2018-2021); Visiting professor, Public Governance Institute, University of Leuven, Belgium
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12:20 – 12:30
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Overall Presentation – ICT and Innovation for Inclusion of Persons with Disabilities and Older Persons
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● Keping Yao, Senior Governance and Public Administration Expert, UNPOG, DPIDG/UN DESA
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12:30 – 12:40
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Outreach Services: Empowering Persons with Intellectual Disabilities in the Community in Indonesia
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● Ms. Murhardjani, Head of National Rehabilitation Center for Persons with Intellectual Disabilities, Ministry of Social Affairs, Indonesia
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12:40 – 12:50
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Innovative Partnership with the Private Sector for Improving Social Inclusion of the Children with Disabilities - Project Therapy, Education, Assimilation of Children with Handicap (TEACH)
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● Mr. Benjamin Jr. Abalos, Lecturer, National College of Public Administration and Governance, University of the Philippines
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12:50 – 13:00
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Building Capability in the Community to Age In Place, Singapore
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● Ms. Sweet Fun Wong, Chief Transformation Officer, Khoo Teck Puat Hospital & Yishun Health, National Healthcare Group, Singapore
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13:00 – 14:30
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Coffee Break
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14:30 – 15:10
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Session 4: Promoting Social Inclusion of Persons with Disabilities and Older Persons through Public Service Delivery (Continued)
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14:30 – 15:10
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Discussion and Wrap-Up by Moderator
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15:10 – 16:00
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Session 5: Developing Capacities to Promote an Enabling Ecosystem for Social Inclusion of Vulnerable Groups
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Moderator: Mr. Ramiz Uddin, Head of Results Management and Data, a2i Programme, Bangladesh
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15:10 – 15:20
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Overall Presentation
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● Mr. Louis Meuleman, Member of the UN Committee of Experts on Public Administration (2018-2021); Visiting professor, Public Governance Institute, University of Leuven, Belgium
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15:20 – 15:30
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Efforts and Challenges in Developing Capacities of Public Institutions for Promoting Innovation in Public Service for Vulnerable Groups
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● Mr. Ahmed Laamoumri, Secretary General, Ministry of Administration Reform and Civil Service, Kingdom of Morocco
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15:30 – 15:40
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Empowering Civil Servants to Better Understand the Specific Needs of the Vulnerable Groups and Motivating them with a Sense of Purpose – Empathy Training
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● Mr. Ramiz Uddin, Head of Results Management and Data, a2i Programme, Bangladesh
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15:40 – 15:50
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Enhancing Financial Accessibility for Financial Inclusion of the Vulnerable Groups Inside and Outside of Korea
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● Mr. Woo Jong Sim, Senior Manager, Korean Federation of Community Credit Cooperatives
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15:50 – 16:00
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How to Create an Enabling Ecosystem to Promote Social Inclusion of Vulnerable Groups - The Case of India
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● Ms. Yogita Swaroop, Economic Advisor, Ministry of Social Justice and Empowerment, India
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16:00 – 16:20
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Coffee Break
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16:20 – 17:15
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Session 5: Developing Capacities to Promote an Enabling Ecosystem for Social Inclusion of Vulnerable Groups (Continued)
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Chair: Mr. Keping Yao, Senior Governance and Public Administration Expert, UNPOG, DPIDG/UN DESA
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16:20 – 16:40
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Discussion
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16:40 – 17:15
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Roundtable Discussion Innovate for Social Inclusion of Vulnerable Groups – Strategies, Challenges and Policy Recommendations
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● Ms. Kuenzang L. Sangey, Chief Planning Officer, Gross National Happiness Commission, Bhutan
● Mr. Robert Numbaru, Senior Social Policy Officer, Department of National Planning and Monitoring, Papua New Guinea
● Mr. Poch Sovanndy, Deputy Director General of Planning, Ministry of Planning, Cambodia
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17:15 – 17:30
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Summary & Closing
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17:15 – 17:30
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Summary of Discussion by Workshop Rapporteur
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● Mr. Limon B. Rodriguez, Senior Economist, Accenture Research
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Final Closing/Wrap-up
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● Mr. Chae Gun Chung, Head of United Nations Project Office on Governance, DPIDG/UN DESA
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